Our work focuses on helping people and organizations prepare for the inevitable and the unexpected using the building blocks of Dr. Glick-Smith's Integrated Flow-based Leadership Maturity Model™. We are the training, education, and research arm of MentorFactor, Inc., designed to teach your leaders and your organization how to maintain an outward focus in service to customers, employees, and the community at large. Dr. Glick-Smith's Flow-Based Decision-Making™ Certification course is available through Appleton Greene.