President & CEO, MentorFactor, Inc.
Executive Director, The Center for Flow-Based Leadership

Judith L. Glick-Smith, Ph.D. (“Dr. Judy”), is the author of Flow-Based Leadership: What the Best Firefighters Can Teach You About Leadership and Making Hard Decisions. She is also a contributor and coauthor of Visionary Leadership in a Turbulent World: Leading in the New VUCA Context, which made the Forbes Summer Reading List for 2017.


Dr. Judy has been a communication expert, knowledge architect, and organizational development consultant in the world of Technical Communication and Information Technology since 1983.

She is the founder of MentorFactor, Inc., the home of The Center for Flow-Based Leadership®, which focuses on helping organizations prepare for the unexpected by

facilitating flow-based work environments.  Dr. Judy started The Center for Flow-Based Leadership in 2018 to push the lessons learned in Fire & EMS out to other public service and corporate organizations. These are lessons of service, compassion, and commitment to an articulated mission.


Dr. Judy has been studying Flow-Based Decision Making and Leadership in the fire service for over 10 years. She holds a Ph.D. in Transformative Studies with a concentration in Integral Studies from the California Institute of Integral Studies. She also has a Master of Science in Conflict Management from Kennesaw State University.

I loved your presentation at the STC Summit Leadership Day. Your session was very inspirational and left me with a lot to think about regarding my management style and my “flow state.” Thanks for sharing your phenomenal experiences in researching “flow!” It was fascinating information!

-Marilyn Woelk, President, Wingz Creative & Technical Group, Inc.
Society for Technical Communication Leadership Conference

Dr. Judy is an in-demand speaker to national audiences from firefighters to IT professionals.  Her keynotes and workshops are designed to foster Flow-Based Leadership among business leaders across all industries and to enhance a personal sense of self.  Contact Dr. Judy's speaker team for more information!

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