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We are passionate about living lives of joy and wonder,

about living and working in flow,

and about being prepared for the unexpected.

We teach your leaders and your organization to maximize

their own flow states and maintain an outward focus in service

to customers, employees, and the community at large.


President & CEO, MentorFactor, Inc.
Executive Director, The Center for Flow-Based Leadership

Judith ("Judy") L. Glick-Smith is the author of Flow-Based Leadership: What the Best Firefighters Can Teach You About Leadership and Making Hard Decisions, which was number one on Fire Chief Magazine's Top 9 Public Safety Leadership Books of 2016.


She is also a contributor and co-editor of three additional leadership books published in association with Global Leadership Initiatives:Visionary Leadership in a Turbulent World: Leading in the New VUCA Context, which made the Forbes Summer Reading List for 2017; Exceptional Leadership by Design; and Women Courageous: Leading through the Labyrinth

She has been a communication expert, knowledge architect, and leadership/organizational development consultant since 1983. She is the founder of MentorFactor, Inc., the home of The Center for Flow-Based Leadership®.


Dr. Judy has been studying flow-based decision making and leadership in Fire & Emergency Management Services (EMS) since 2007. She started The Center for Flow-Based Leadership in 2018 to push the lessons of service, compassion, and commitment to an articulated mission learned in Fire & EMS out to other public service and corporate organizations.

She holds a Ph.D. in Transformative Studies with a concentration in Integral Studies from the California Institute of Integral Studies. She also has a Master of Science in Conflict Management from Kennesaw State University.

I loved your presentation at the STC Summit Leadership Day. Your session was very inspirational and left me with a lot to think about regarding my management style and my “flow state.” Thanks for sharing your phenomenal experiences in researching “flow!” It was fascinating information!

-Marilyn Woelk, President, Wingz Creative & Technical Group, Inc.
Society for Technical Communication Leadership Conference

Dr. Judy is an in-demand speaker to national audiences in a broad range of sectors, including public service, technology, transit, manufacturing, and OSHA-regulated.  Her keynotes and workshops are designed to foster Flow-Based Leadership among leaders across all industries.  Contact Dr. Judy's speaker team for more information!

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