LESSONS FROM THE FIREGROUND
Purpose-driven teams, who work in a sustained state of flow or peak performance, increase their productivity five-fold.
Flow, the intersection of skills and challenge, happens within the individual, but radiates outward. Flow-based leaders facilitate flow in themselves and in others. This ultimately fine-tunes the work of the organization, as well as simultaneously increases the individual’s and the organization’s sense of well-being. The resulting organization experiences the ability to better anticipate the unexpected. And, when the unexpected happens (and it will), the organization is better able to contain it.
Dr. Glick-Smith’s Flow-based Leadership Model, based on 10 years of research, is a framework an organization can adopt to facilitate flow within its environment to improve long-term engagement by employees as well as customers.
To understand what Flow is and how it relates to decision making
To be able to recognize your own Flow states and learn how to trigger them
To learn to be outward focused in a way that facilitates others’ Flow states
To learn how to implement the FBL model, including gap analysis